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What is scanNcall?

ScanNcall is an innovative service by Kivasa that helps you safeguard your valuable items. By attaching a unique QR code to your belongings, anyone who finds them can instantly connect with you without needing your personal information.

How does scanNcall work?

When someone finds your lost item, OR wants to connect with you. they can scan the QR code using their smartphone. Our system will instantly connect them to you via CALL. without sharing your name and mobile number.

Who can use scanNcall?

scanNcall is perfect for anyone who wants to safeguard their belongings, including travelers, professionals, and everyday users with items like cars, bikes, passport, luggage, laptops,handbags and Pets

Why We Do Not Offer COD (Cash on Delivery)

At ScanNcall, we provide a specialized tech-service linked to your vehicle. To keep our prices affordable and our activation process instant, we have moved to 100% Digital Payments.

  1. Instant Setup: Digital payment allows us to pre-link your account and ship your order with priority tracking.
  2. Verified Security: We use Cashfree, India's leading payment gateway, supporting UPI (GPay/PhonePe), Credit/Debit cards, and Net Banking.
  3. Zero-Contact Delivery: Ensuring a faster, safer, and more reliable delivery experience right to your doorstep.

Is there a subscription fee for scanNcall?

Currently, we offer a one-time purchase model. However, we plan to introduce a yearly subscription for enhanced features soon.

What happens if I don't renew my subscription?

If you choose not to renew the subscription (once introduced), some premium features may be limited, but your basic QR code functionality will continue.

Are there any hidden charges?

No, there are no hidden charges. All pricing details are transparently mentioned on our website.

How do I scan a QR code to contact the owner?

Simply open your smartphone's camera, point it at the QR code, and click the link that appears. You will Call The Owner Instantly.

How do I update my contact information?

Log in to your scanNcall account on our website, go to your profile settings, and update your contact details. OR you can send WhatsApp on +91-9625536486

Is my personal information safe with scanNcall?

Yes, we prioritize your privacy. scanNcall does not reveal your personal information to the finder

What should I do if my QR code is damaged?

You can Reorder New QR code from our website or contact customer support for assistance, support@scanncall.com

I’m facing issues with scanning the QR code. What should I do?

Ensure the QR code is clean and undamaged. Also, check if your smartphone camera has permission to scan QR codes. If the issue persists, contact our support team. WhatsApp- 9625536486

What should I do if someone finds my lost item?

The finder can scan the QR code and contact you directly. Coordinate a safe and convenient place to retrieve your item.

Can I track my lost item through scanNcall?

No, scanNcall is designed for secure contact between the finder and owner but does not offer GPS tracking for privacy reasons.

What happens if someone misuses the scanNcall QR code?

If you suspect any misuse, please report it immediately to our customer support team. We will investigate and take appropriate action. WhatsApp- +919625536486

Do you offer free shipping?

Yes, we offer free shipping on all orders in INDIA only For international shipping, additional charges may apply.

Is it possible to return a scanNcall QR code product?

No, due to the nature of our products, we do not accept returns once the QR code has been assigned or used.

What if my QR code product is damaged during shipping?

In case of damage during shipping, please contact our customer support within 7 days of receiving the product. We will provide a FREE replacement if necessary.

How long does it take to receive my order?

Orders are typically processed within 1-2 days and delivered within 5-7 business days based on your location.

I can't find the answer to my question?

If you couldn't find the information you're looking for, our customer support team is here to help.