Privacy policy

Last updated: January 2, 2026

ScanNcall by Kivasa Pvt Ltd.

At ScanNcall, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how information is collected, used, recorded, stored, and protected when you use ScanNcall Smart QR services.

By using ScanNcall, you agree to the practices described in this policy.

1. Information We Collect

When you scan a ScanNcall QR or use our services, we may collect:

  • Mobile number (securely masked)
  • Call details (date, time, duration)
  • Call recordings
  • Caller location (approximate location via network/IP/GPS)
  • Device and browser information
  • QR code usage data

🚫 Your personal mobile number is never publicly shared.

2. Call Recording & Location Tracking

To ensure safety, transparency, and misuse prevention:

  • All calls made through ScanNcall may be recorded
  • Caller location may be logged
  • These records help us:
  • Prevent abuse, harassment, and fraud
  • Investigate complaints
  • Improve service quality
  • Comply with legal obligations

👉 By using ScanNcall, you explicitly consent to call recording and location tracking.

3. Purpose of Data Collection

We use collected data to:

  • Enable secure communication between QR finder and owner
  • Protect users from misuse and spam
  • Monitor suspicious or illegal activity
  • Support emergency contact features
  • Meet legal and regulatory requirements

4. Data Security & Storage

  • Data is stored securely with restricted access
  • Industry-standard security practices are used
  • Access is limited to authorized personnel only
  • Data is retained only as long as necessary

5. Data Sharing & Legal Disclosure

We do not sell or rent user data.

Data may be shared only if required by:

  • Law enforcement agencies
  • Court orders
  • Government authorities

6. User Consent

By scanning a ScanNcall QR or using our services, you confirm that:

  • You have read this Privacy Policy
  • You consent to data collection, call recording, and location tracking

7. Changes to Privacy Policy

We may update this policy at any time. Continued use of ScanNcall means acceptance of the updated policy.

8. Contact Information

📧 Email: info@scanncall.com
🌐 Website: www.scanncall.com

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at kishore@kivasa.com or contact us at PLOT NO. D-193-B, F/F, KH. NO. 28/3/1, -, KUNWAR SINGH NAGAR, NANGLOI, West Delhi,, NANGLOI, WEST DELHI, NEW DELHI, DL, 110041, IN