Terms and Conditions scanncall
Welcome to ScanNcall by Kivasa!
These Terms & Conditions ("Terms") govern your access to and use of the ScanNcall website, mobile services, Smart QR products, and related features. By accessing or using ScanNcall, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. About ScanNcall
ScanNcall is a Smart QR-based communication platform that enables people to securely connect with the owner of a vehicle or personal belonging without revealing the owner's personal mobile number.
Our services include, but are not limited to:
Call to Owner
Emergency Contact Feature
Lost & Found Assistance
Smart QR Identification Services
2. Acceptance of Terms
By scanning a ScanNcall QR code, registering an account, purchasing a ScanNcall product, or using any ScanNcall service, you confirm that:
You have read and understood these Terms.
You agree to comply with these Terms.
You will use the service only for lawful and genuine purposes.
3. Permitted Use
ScanNcall may only be used for legitimate purposes, including:
Contacting the owner of a vehicle or item.
Reporting a lost or found item.
Informing the owner about safety-related concerns.
Contacting the owner's emergency contacts when genuinely required.
Users are expected to use the service responsibly and respectfully at all times.
4. Prohibited Activities
You agree not to use ScanNcall for any unlawful, harmful, or inappropriate purpose, including but not limited to:
Harassing, threatening, abusing, or intimidating any person.
Making prank or nuisance calls.
Sending spam or promotional communications.
Attempting fraud, impersonation, or identity theft.
Using offensive, obscene, or illegal language.
Repeatedly contacting an owner without a legitimate reason.
Attempting to access another user's personal information.
Using the platform in violation of any applicable law.
Any misuse of ScanNcall is strictly prohibited.
5. Call Monitoring, Recording & Location Tracking
To protect our users and maintain a safe platform:
Calls made through ScanNcall may be monitored and recorded.
We may collect call details including date, time, duration, and frequency.
We may record the caller's approximate location, IP address, device information, and other technical information.
These records are maintained for security, fraud prevention, service improvement, dispute resolution, and legal compliance.
By using ScanNcall, you expressly consent to such monitoring, recording, and collection of technical information.
6. Misuse, Suspension & QR Blocking
ScanNcall reserves the absolute right to suspend, deactivate, or permanently block any QR code, user account, or access to the service without prior notice if we reasonably believe that:
These Terms have been violated.
The platform has been misused.
False or malicious calls have been made.
Fraudulent or illegal activities have occurred.
The safety of other users or the platform is at risk.
Such actions may be temporary or permanent at our sole discretion.
7. Legal Enforcement
Where misuse, fraud, harassment, criminal activity, or any unlawful conduct is suspected, ScanNcall reserves the right to:
Preserve call recordings and communication logs.
Preserve IP addresses, device information, and approximate location data.
Share relevant information with law enforcement agencies, courts, regulatory authorities, or other competent authorities where required by law.
Cooperate fully with investigations.
Initiate appropriate legal proceedings to protect our users, business, and platform.
Users may be held responsible for any civil or criminal liability arising from misuse of the service.
8. Emergency Feature Disclaimer
The Emergency feature is designed solely to help connect a finder or bystander with the emergency contacts voluntarily added by the QR owner.
By using this feature, you acknowledge that:
ScanNcall is not an emergency response service.
ScanNcall does not provide police, ambulance, fire, medical, roadside assistance, or rescue services.
ScanNcall does not monitor emergency requests in real time.
We cannot guarantee that emergency contacts will answer or respond.
During any life-threatening or urgent emergency, you should immediately contact your local emergency services.
ScanNcall shall not be liable for any delay, failed communication, unavailable emergency contacts, or any loss, injury, or damage arising from the use of this feature.
Misuse of the Emergency feature, including false emergency reports or prank calls, may result in immediate suspension of service, permanent QR blocking, and legal action.
9. User Responsibilities
Users are responsible for:
Providing accurate information.
Keeping emergency contact details updated.
Using ScanNcall responsibly.
Maintaining the QR code in usable condition.
Ensuring that their use of the service complies with all applicable laws.
10. Limitation of Liability
ScanNcall is a communication platform only.
We do not guarantee:
Successful call connections.
Network availability.
Immediate responses from QR owners or emergency contacts.
Continuous, uninterrupted, or error-free operation.
To the maximum extent permitted by law, ScanNcall, Kivasa, its directors, employees, partners, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from the use or inability to use the service.
11. Intellectual Property
All trademarks, logos, designs, software, website content, product designs, and ScanNcall branding remain the exclusive property of Kivasa and may not be copied, reproduced, modified, or distributed without prior written permission.
12. Changes to These Terms
We reserve the right to modify or update these Terms at any time.
Updated Terms become effective immediately upon publication on our website. Continued use of ScanNcall constitutes acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from these Terms or the use of ScanNcall shall be subject to the exclusive jurisdiction of the competent courts of New Delhi, India.
14. Contact Us
If you have any questions, concerns, or wish to report misuse of ScanNcall, please contact us:
ScanNcall by Kivasa
📧 Email: info@scanncall.com
📞 Phone: +91-9625536486